Returns & Exchanges Policy

We gladly accept returns or exchanges on any unworn, unwashed items with original tags within 15 days of purchase.

Please follow the steps below for a smooth return process:

Return Process:

  • Complete the Return Form
    Include the completed form inside your return package, mentioning the reason for return.
  • Repack the Items
    Ensure the items are securely packed along with the return form and original invoice.
  • Ship to Our Address
    Send the parcel using a traceable courier service (at your own expense) to:

Consumer Returns Department
FAU Clothing
Office: A46,1st Floor, Block 17, Federal B Area, Karachi, Pakistan
📞 Phone: 92-309-3074600 (Mon–Sat, 10:00 AM – 7:00 PM)

Important Notes:

  1. Delivery charges are non-refundable.
  2. Refunds will be processed within 7 working days after receiving the returned items.
  3. For questions or assistance, email us at fauclothings@gmail.com