Returns & Exchanges Policy

 

• We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for a refund or an exchange.
• Please return goods with a copy of the invoice and mention the reason for returning the items.
• Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
• Delivery Charges will not be refunded. 
• Refund requests will be processed within 7 working days after receiving the return products.
• All returns should be sent to FAU Clothing, 1st Floor A46 Block 17 Feedral B area Karachi.
• For further queries about exchanges and returns, please contact us at sales@fauclothings.com

 

Follow these simple steps to return or exchange your item(s):

 

1. Complete Return Form

 

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

 

2. Repack Merchandise

 

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

 

3. Ship to

 

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

 

Consumer Returns Department

 

FAU Clothing,

 

 1^st floor A46 Block 17  Federal B area Karachi

 

Telephone Support : 92-309 3074600 ( 10:00 AM to 5:00 PM  Monday - Saturday )